1. Definitions

Customer: the company who has registered an account with Shaw’s and/or buys or places an order to buy Goods from the Website.

Goods: anything advertised and offered for sale on the Website and/or sold by Shaw’s.

Order: Customer’s order to buy the Goods by following the step-by-step process set out on the Website.

Price: the price for the Good(s) shown on the Website on the date the Order is placed by the Customer.

Privacy Policy: the privacy terms that set out how Shaw’s deals with confidential and Personal Information received from the Customer via the Website.

Shaw’s: Shaw & Son Limited, a Civica group company, with registered office at South Bank Central, 30 Stamford Street, London, SE1 9LQ and company number 00176653.

Terms: these Shaw & Sons Limited Website Terms including the Privacy Policy.

Website: shaws.co.uk, shawsfuneralproducts.co.uk or electionsupplies.co.uk as applicable.

You/Your/Yours: the Customer.

2. Website

2.1 These Terms set out the rules governing how You may use and how Shaw’s runs the Website.

2.2 By visiting the Website and/or placing an Order, You agree to be bound by and comply with the Terms.

2.3 If You do not agree to be bound by these Terms You may not place an order or use the Website.

2.4 Shaw’s reserves the right to change, update, replace these Terms at any time without notice by posting changes on the Website.

2.5 Shaw’s only sells Goods for use and delivery in the UK. Delivery surcharges apply for Ireland, non-mainland islands, and remote postcodes.

3. Description of Goods

3.1 Description of Goods is as set out on the Website.

3.2 Descriptions/images are illustrative; small variations may occur.

3.3 You are responsible for ensuring customisation details are accurate.

3.4 Goods are subject to availability.

3.5 Shaw’s is not responsible if Website information is inaccurate, incomplete or outdated.

4. Registration

4.1 You must register or checkout as guest to purchase Goods.

4.2 Registration requires name, company, email, phone, address, VAT (if applicable), username and password.

4.3 Shaw’s will create an account after internal checks.

4.4 You must provide accurate and up-to-date registration info.

4.5 By registering, You warrant that:

• You have authority to agree to Terms for Your company.
• You’ll use the Website lawfully.
• You’ll keep purchase and account info current and accurate.

4.6 You agree to:

• Not share your account.
• Maintain account confidentiality.
• Not use the site for illegal/unauthorised purposes.
• Only use the Website for purchasing Goods.
• Not access via automated means.

5. Orders

5.1 The Order process is outlined on the Website.

5.2 You place an Order by checking out and paying.

5.3 Ensure your Order is accurate.

5.4 An Order is accepted when payment is received and a written confirmation is issued.

5.5 Shaw’s may refuse Orders.

5.6 Customised Orders cannot be amended, cancelled or refunded.

5.7 Variations to Orders must be agreed in writing.

6. Price and Payment

6.1 Prices and UK delivery charges are as shown at time of Order.

6.2 Prices exclude VAT.

6.3 Shaw’s may change Prices at any time.

6.4 Payment is required before dispatch (unless on account).

6.5 Payments are securely handled by third-party providers.

6.6 Non-card info may be transferred unencrypted across networks.

6.7 Card details may be securely stored for future use.

7. Delivery

7.1 Delivery will be to the address provided by You.

7.2 Shaw’s is not liable for delays in delivery.

7.3 Delivery is successful once Goods arrive or are handed to a carrier.

7.4 You are responsible for checking Goods upon delivery.

7.5 Shaw’s is not liable for non-delivery due to external circumstances.

7.6 Shaw’s may use third-party delivery services.

8. Risk and Title

8.1 Risk transfers upon delivery or when with the carrier.

8.2 Defective Goods must be reported within 7 days.

8.3 Goods must not be used illegally or unlawfully.

8.4 Please contact Shaw’s immediately for service issues.

9. Use

9.1 Personal information is governed by the Privacy Policy.

9.2 You must not use the Website for illegal or unauthorised purposes.

9.3 Content on the Website is owned or licensed by Shaw’s.

9.4 No reproduction without Shaw’s prior written consent.

10. Disclaimer of Warranties, Limitation of Liability

10.1 Liability is not excluded for death, injury, or fraud.

10.2 All other warranties are excluded unless required by law.

10.3 Damages are limited to the price of Goods (for consumers).

10.4 Shaw’s is not liable for indirect, consequential losses, or third-party actions.

10.5 Website access may be interrupted without notice.

10.6 Goods are provided “as is” unless otherwise stated.

10.7 You agree to indemnify Shaw’s against losses caused by Your breach.

11. General

11.1 These Terms are the entire agreement between You and Shaw’s.

11.2 If any part is found invalid, the rest remains in force.

11.3 These Terms are governed by English law and jurisdiction.